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15. What is ADA Paratransit Service?

Public transit service must be made available to all people, including persons with disabilities. The Americans with Disabilities Act (ADA) regulates paratransit service. When a transit agency provides fixed route service, it must offer comparable service (paratransit) for passengers with disabilities who are unable to use the accessible fixed route service because of their disability. ADA paratransit is not medical transportation - it is meant to be comparable to public transportation's fixed route service.